What this policy covers
This Privacy Policy explains how PerceptaCore ("PerceptaCore," "we," "us," or "our") collects, uses, discloses and protects information about you when you visit perceptacore.ai (the "Website"), request a demo, book a call, use the Ask Athena assistant, subscribe to updates or otherwise contact us. It also describes the choices you have.
This policy does not cover data that our customers process through the PerceptaCore platform as part of their KYC operations. That processing is governed by the agreement, including any data processing terms, between PerceptaCore and the customer, who controls that data.
Information we collect
We collect information in three ways: information you give us, information collected automatically when you use the Website, and information we obtain from third parties.
| Category | Examples | Typical purposes |
|---|---|---|
| Contact details and identifiers | Name, work email, phone, company, job title, and anything you include in a message or form. | Respond to your request, schedule demos and calls, and follow up about PerceptaCore. |
| Professional and business information | Your role, institution type, size, use cases and the integration channels you are interested in. | Tailor the demo or conversation and route you to the right specialist. |
| Ask Athena messages | Questions you type into the assistant. | Answer your question from the content of this Website and improve the assistant's answers. |
| Usage and device information | IP address, browser type, device identifiers, pages viewed and interaction patterns. | Operate and secure the Website, fix problems and understand which content is useful. |
| Browser storage and similar technologies | Cookies, local storage and session storage. | Remember preferences (such as your chat history during a visit or your motion setting) and enable core functions. |
| Information from third parties | Publicly available professional information and information from service providers. | Confirm context for legitimate business conversations and run the Website. |
Contact details and identifiers
- Examples
- Name, work email, phone, company, job title, and anything you include in a message or form.
- Typical purposes
- Respond to your request, schedule demos and calls, and follow up about PerceptaCore.
Professional and business information
- Examples
- Your role, institution type, size, use cases and the integration channels you are interested in.
- Typical purposes
- Tailor the demo or conversation and route you to the right specialist.
Ask Athena messages
- Examples
- Questions you type into the assistant.
- Typical purposes
- Answer your question from the content of this Website and improve the assistant's answers.
Usage and device information
- Examples
- IP address, browser type, device identifiers, pages viewed and interaction patterns.
- Typical purposes
- Operate and secure the Website, fix problems and understand which content is useful.
Browser storage and similar technologies
- Examples
- Cookies, local storage and session storage.
- Typical purposes
- Remember preferences (such as your chat history during a visit or your motion setting) and enable core functions.
Information from third parties
- Examples
- Publicly available professional information and information from service providers.
- Typical purposes
- Confirm context for legitimate business conversations and run the Website.
Ask Athena
Ask Athena answers questions from the content of this Website. Your chat history is kept in your browser for the current session, so the conversation continues when you reopen it. If we enable an AI language-model provider to phrase answers, the text of your question may be sent to that provider for that purpose only. Please do not enter personal, confidential or customer information into the assistant.
How we use information
- Responding to demo requests, call bookings and other enquiries
- Preparing and running demos and sandbox access you ask for
- Sending updates about PerceptaCore, research, events or publications you have asked to receive
- Operating, maintaining and securing the Website and our systems
- Understanding how visitors use the Website so we can improve content and usability
- Complying with legal obligations and enforcing our rights and policies
Data retention
We keep information for as long as reasonably necessary for the purposes in this policy, including to provide what you asked for, keep business records, resolve disputes and meet legal and regulatory obligations. Then we delete or anonymise it.
Security
We maintain administrative, technical and physical safeguards designed to protect information. No system can be guaranteed to be secure, so please take care when sending information by email or other unencrypted channels. Our security overview describes how the PerceptaCore platform protects customer data.
Your rights and choices
Depending on where you live, you may have rights over your personal information, including the right to request access, correction or deletion, and the right to opt out of certain processing. To make a request, email hello@perceptacore.ai with the subject line "Privacy request". We may need to verify your identity before acting on a request. You can unsubscribe from updates at any time using the link in our emails.
California residents
California law may give residents additional rights over personal information, including the right to know, delete and correct certain information, and the right to opt out of the sale or sharing of personal information. We do not sell personal information for monetary consideration.
EEA and United Kingdom
If you are in the European Economic Area or the United Kingdom, we process personal information only when we have a lawful basis, such as your consent, our legitimate interest in responding to business enquiries, or a legal obligation. You may have the right to object to certain processing, to request portability, and to withdraw consent where processing is based on consent.
Children
The Website is meant for a business audience and is not directed to children under 18. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. Changes take effect when posted, and we will update the effective date above.
Contact
Questions about this policy or our privacy practices: hello@perceptacore.ai, subject "Privacy request".